Heavy Lift Europe B.V. help centre

Frequently Asked Questions

Answers about used machinery, availability, quotations, payments, shipping, export, parts, documents, inspections, selling equipment and working with Heavy Lift Europe B.V.

Heavy Lift Europe BV used heavy machinery
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Clear answers before you buy, sell or ship machinery.

This FAQ covers the main questions customers ask when buying used machinery from Heavy Lift Europe B.V., arranging international delivery, requesting a quotation, purchasing parts or offering equipment for sale.

For machine-specific matters, the individual quotation, Proforma Invoice, sales agreement and shipping documents apply to that transaction.

Need a machine-specific answer? Send the product link, make/model and destination through our Request a Quote page or WhatsApp.
Business-wide FAQ

Click a question to view the answer.

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Machinery & Inventory

We sell used heavy machinery and equipment including excavators, dozers, wheel loaders, cranes, motor graders, road equipment, telehandlers, tractors, dump trucks, trucks, parts and attachments. See Equipment Categories or Used Machinery.
Our inventory can include Caterpillar, Volvo, Komatsu, JCB, Liebherr, Hyundai, Doosan, Bobcat, Bomag, Hamm, Dynapac, Manitou, Terex, Grove, Tadano, Case, New Holland, Fiat and other established manufacturers. Current availability changes. Visit our Brands page.
Our business focuses primarily on used machinery and related equipment. Each individual listing and quotation should be reviewed for the specific machine being offered.
Send us the product link or exact make/model. We will review current availability before issuing or confirming a commercial offer.
Yes. Send the machine type, preferred brand/model, specifications, quantity if applicable and destination. We can review current stock and suitable alternatives.
Yes, depending on available stock. Send the requested quantity and machinery requirement through Request a Quote.
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Parts & Attachments

Yes. Our catalog includes buckets, ripper parts, tailgates, undercarriage components and other attachments. Browse Parts & Attachments.
Provide the machine make, model, serial/type information where relevant, coupler or pin dimensions, required component and other measurements needed for compatibility review.
Where commercially and logistically suitable, yes. Shipping method and cost depend on the item, weight, dimensions and destination.
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Quotations & Enquiries

Use our Request a Quote page, email info@heavylifteuropebv.com, or WhatsApp us on +31 685188495. Include the machine/product, quantity if applicable, destination and shipping requirement.
Include the machine or product link, make/model, required quantity, destination country/port, company/contact information and any important technical or shipping requirements.
Where a price is shown, buyers should still request confirmation of current availability and applicable commercial terms. The formal quotation or Proforma Invoice governs the specific transaction.
You may provide your preferred shipping term and destination. Final Incoterms and transport responsibilities are confirmed in the applicable quotation or order documentation.

Payment Information

Our established commercial payment method is TT bank-to-bank wire transfer. Always use the payment details stated on the official Proforma Invoice or transaction document.
Our general structure is 40% against Proforma Invoice to confirm the order and begin preparation, followed by 60% against the Bill of Lading and applicable shipping documents. 100% against Proforma Invoice is also accepted. Order-specific terms on the PI take priority.
Payment should only be made according to the official transaction documents and bank details supplied for the order. Review our Payment Information page.
The order-specific terms stated on the accepted quotation, Proforma Invoice or written sales agreement take priority for that transaction.
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Shipping, Delivery & Export

Yes. Heavy Lift Europe B.V. supports worldwide machinery shipping. Depending on the machine and destination, transport may be by road, container, RoRo or another suitable method.
Shipping cost depends on the machine, dimensions, weight, delivery destination, transport method, route and applicable handling requirements.
Where the machine or parts are suitable for container transport, container shipping can be reviewed. Larger or oversized machines may require RoRo, road transport, flat rack or another suitable method.
Unless otherwise agreed in writing, the buyer is responsible for import duties, taxes, customs clearance and destination charges. Final responsibilities depend on the agreed Incoterm.
Delivery time varies by machine preparation, route, carrier, port, customs, permits and destination. Any delivery estimate provided is subject to transport conditions and third-party logistics.
Yes, some oversized machinery may require special transport permits, escorts, dismantling, loading arrangements or other handling. See Shipping & Export.
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Documents & Order Records

Depending on the transaction, documents may include a quotation, Proforma Invoice, sales documentation, invoice and applicable shipping/export records.
Applicable transport and export documentation is provided according to the agreed shipment and transport method.
For an individual order, the accepted quotation, Proforma Invoice or written sales agreement defines the specific commercial terms and takes priority where it differs from general website information.

Condition, Photos & Inspection

Yes. Tell us which machine you are considering and which information is important to your purchase decision. Availability of additional material depends on the specific machine.
No. Used machinery varies by age, operating hours, configuration, maintenance history, attachments and working condition. Review the information for the specific unit before confirming purchase.
Yes. Send the product link or stock reference and we can review the available information for that machine.
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Selling Your Machine

Yes. Use our Sell Your Machine page and provide the make, model, year, hours, condition, machine location, asking price and photos where available.
We generally need machine identification, operating information, condition, photographs, location, ownership documentation, attachments and price expectation.
No. Acceptance is subject to commercial review, machine condition, documentation, location, market requirements and other relevant factors.
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Website & Product Listings

For heavy machinery, we recommend confirming availability, destination and commercial terms before payment. Use the product page together with the Request a Quote process.
Used machinery can differ significantly by unit, condition, configuration and transport cost. A quotation allows the current machine and destination-specific commercial details to be confirmed.
Visit Equipment Categories for category landing pages or Used Machinery for the main inventory gateway.
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Company & Support

Our official address is Geijzerstraat 8, 5753 RP Deurne, Netherlands.
The company was founded in 1968 as a contractor and machinery repair shop. Growing demand for used equipment led the company to focus on machinery trading in the mid-1970s. Read Our History.
Email info@heavylifteuropebv.com, call or WhatsApp +31 685188495, or use our Contact page.
Yes. Heavy Lift Europe B.V. supplies international buyers and supports worldwide machinery export and delivery arrangements.
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Privacy, Cookies & Website Policies

Information submitted through forms, email, phone or WhatsApp may be used to answer enquiries, prepare quotations, process transactions, coordinate shipping and maintain appropriate business records. Read our Privacy Policy.
The website may use cookies for essential functionality, preferences, security, analytics and related website functions. See our Cookie Policy.
Visit our Terms & Conditions. Remember that order-specific written terms may take priority for an individual transaction.
Still need help?

Ask us about your specific machine or order.

Buying Machinery

Send the product link, machine type, make/model, quantity if applicable and delivery destination.

Request a Quote

Direct Support

Email info@heavylifteuropebv.com or contact us on WhatsApp +31 685188495.

WhatsApp Us

Ready to discuss your machinery requirement?

Send Heavy Lift Europe B.V. the machine, product link, quantity and delivery destination and we can review availability and prepare the applicable commercial quotation.